At CommSoft, we believe that the quality of product support is as important as the software itself. Your support experience often makes the difference between a vendor you appreciate, and one that you tolerate. By explaining our support services, we hope to set your expectations so your experience with CommSoft and our products is gratifying and productive. We are very happy to offer one of the most comprehensive support offerings in the industry.

Account Managers assigned to each account who report directly to the COO.		Quality Assurance ensures each software release is tested and documented to work as planned.
Phone Support reps are highly skilled and average seven years with the company.		On-line & Web Support Report and track support issues online. A Customer Support Resource (CSR) and Answerbook full of support issues and resolutions
Client Partner Program  gives customers input into development items.		Consulting & Training tailored to suit your needs.
User Group Meetings provide product and industry training to our users.		Quarterly Newsletter Info about the people who develop  and use our products, along with product tips & industry news.